WHY SENDING AN INSURANCE SURVEY IS GOOD FOR BUSINESS

As an insurance agent how do you know if you are providing your existing and new inbound calling customers the best service you can? Simple, ask. How am I doing, is an easy question to ask, but not always an easy question to get answered. A way to solve this problem is through a survey. […]
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WHY YOUR INSURANCE AGENCY NEEDS A CUSTOMER LOYALTY PROGRAM

Did you know 83% of loyalty program members say that rewards programs make them more likely to continue doing business¬†with a certain brand? And a 2008 survey found it costs 500% more to acquire new customers than it does to keep current ones. Rewards programs, love them or hate them, they are a major part […]
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