Inbound insurance calling customers are great, they come to you and are usually ready to buy, but once you get them you need to retain them. The more customers you retain, the more they will use you in the future and most likely refer you to friends and family. So, how do you retain customers? […]

When you gain an auto insurance customer through an inbound call, don’t look at it as if you are providing them with only auto insurance. We at Avenge like to think the best way into the home is through the garage. We like this, because it is saying that once you have an auto insurance […]

Millennials, regardless of how you feel about them, they are here to stay and have now surpassed Baby Boomers as the largest living generation ever. They have steady jobs, confidence, and understand and live their lives through being connected. Like the rest of us, they still need auto insurance. But how do you tap into […]

Inbound insurance calls are great, you know what the person needs and you know they were sent to you because you can help them. However, if you had a way to make your call interaction better you would want to know, right? Below are 5 of my favorite tips for making auto insurance calls/leads more […]

As a provider of consumer initiated inbound calls we utilize another useful feature, which we also provide, call recording. Call recording is quite useful for an insurance call for reasons such as tracking, training producers in the office and legal issues. Another perk about the call tracking we use is it’s also TCPA compliant, which is incredibly […]

Let’s talk about something you do every day, but don’t always put much thought into it, writing headlines. I know you sell insurance, and you do that through gaining customers via inbound direct calls or leads, but remember this post on the importance of follow up communication with insurance leads or calls? Every follow-up email you write […]

As you probably know, we specialize in consumer initiated inbound calls, but what does that really mean for you? I talk all the time how the world has gone digital, and like so many business, so did the insurance industry. However, when they did, many agencies and marketers used online lead services to gain more […]

Have you ever started a conversation with a client, and you feel like you have made good headway and then before you know it you never hear from them again? Well, that is how clients feel when you don’t follow up on a direct connect call or warm lead. The customer doesn’t know what happens […]

Besides direct connected inbound calls and buying leads, another way to gain new customers is through marketing; marketing yourself and your agency. Here is a list of our top 3 favorite tips for insurance marketing. Social Media As I have said in the past, the world has gone digital and this digital world is extremely social. […]

When talking about insurance leads, there are all sorts of industry words thrown around. Words like warm, live, pre-qualifying and direct connect. With all of these types of leads, how to do you know which is the best for you and your agency? Let me break it down for you. Live leads are the easiest […]